BRUSH DETAILS & IMPORT GUIDES

Brushory terms of use

How accounts, credit unlocks, membership, payments, and delivery work.

Your account

Sign in with a code sent to your email or with Google. Keep access to the email address you use, and do not share your sign-in codes or Brushory account access. Contact support if you suspect someone else has used your account.

Prices and payment

Stripe prices are listed in US dollars (USD); WeChat Pay and Alipay prices are listed in Chinese yuan (CNY). When purchasing is available, the English site offers Stripe, and the Simplified Chinese site also offers WeChat Pay and Alipay through Xunhu. Review the total and currency in checkout before paying. We mark an order as paid only after verifying the payment confirmation. If you have paid but the order is still pending, contact support before paying again.

Credits and resource unlocks

Purchased credits have no expiry and can only be used within Brushory. They cannot be transferred as currency. Your first unlock costs the number of credits shown for the resource. The quote uses only the balances enabled by that resource's access settings and shows membership allowance and purchased or restored credits separately before you confirm. An existing, valid unlock is not charged again.

Membership and renewals

Stripe monthly and annual memberships renew automatically at the price shown at checkout. Cancel renewal in your account; paid membership time remains available. WeChat and Alipay membership purchases are one-time payments. Existing one-time orders keep their original terms. Membership provides 120 credits each membership month. Unused allowance expires at that month’s end and does not roll over. An annual payment opens twelve monthly allowance periods, not 1,440 credits at once. Canceling renewal does not refund an existing invoice. Failed payments grant no new period; Stripe may retry or require payment authentication. Existing prepaid memberships keep their dates. Additional membership purchases are blocked while a Stripe subscription is pending or ongoing.

Files and availability

Before unlocking, check the resource's tested software versions, file format, and access methods. Files are delivered through the external cloud-drive channels listed for that resource. Those services may require their own account or have download limits. Requesting a link records that the link was supplied; it does not confirm that the file was downloaded. Access depends on the resource and delivery channels remaining available. We do not promise permanent hosting or unlimited downloads.

Resource problems and refunds

Report broken links, damaged files, import problems, or package details that do not match the resource description. After reviewing a resource problem, support may repair access or restore the credits you spent on an affected unlock that has not been revoked. Restored credits have no expiry, and that unlock is revoked. Contact support if you need to access the resource again. To request a cash refund, email support with the order number and reason. An approved cash refund is processed through the original payment provider. Unused credits and membership associated with that payment are revoked. If any of those credits were already spent, the account may be restricted while support reconciles the records. Restoring resource credits and refunding a payment are separate processes.

Questions and applicable rights

Contact Brushory support at the email address below. These rules do not exclude any rights or remedies that applicable law does not allow us to exclude. We will publish changes to these rules on this page. Completed orders keep the price and allowance recorded at purchase.

Brushory supportsupport@brushory.artLast updated: October 24, 2026
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