Contact Brushory support
Include the resource link or order number so we can check the issue.
Resource links and brush imports
Sign in and use the problem-report action on the resource page. Include the cloud-drive channel you tried, the error message, and your software and device versions. If the resource is no longer listed publicly, include its name in an email to support.
Payments, credits, and membership
Check the order records in your account first. Payment confirmation may take a little time. If you have paid but the order is still pending, do not pay again. Email support with the order number, payment method, payment time, and a receipt with sensitive details covered.
Incorrect resource details
If a resource description, file list, or preview seems incorrect, send the resource URL and describe what does not match. Include the filename and version when relevant.
What to include in your message
Include the resource URL or order number, what you wanted to do, what happened, and the steps you have already tried. For brush import issues, also include the filename, app version, and device. Complete details help us investigate. We do not guarantee a fixed response time.
Leave out private details
Never send sign-in codes, passwords, a full payment-card number, or private artwork. We do not need them to check an order.